Whether you’re a new pet parent or have been caring for animals your whole life, we’re here to support you every step of the way. We take the time to listen, explain and work with you, so you feel confident in the care your pet is receiving. No question is too small. We’re here to help you make informed decisions that suit your pet and your family.
We offer personalised advice and resources to help you better understand your pet’s health.
We work with you as a team to ensure your pet gets the most
appropriate, stress-free care at every visit.
We’re always welcoming new clients, and we’re here to make your first visit smooth and comfortable, for both you and your pet. Here’s what to know before you arrive.
We use species-specific pheromone diffusers in our clinic to help pets feel more at ease. These natural, scentless signals mimic what animals use to feel safe in their environment, helping create a more settled space.
Our team is trained in low-stress, gentle handling that respects your pet’s boundaries. We avoid force or restraint wherever possible and work at your pet’s pace to make each interaction feel safe and positive.
We’ve created a calm, quiet environment with separate waiting areas for cats and dogs to minimise noise and smells that can cause anxiety. Soft lighting, soothing sounds and slow, mindful movement are all part of our clinic.
We use species-specific pheromone diffusers in our clinic to help pets feel more at ease. These natural, scentless signals mimic what animals use to feel safe in their environment, helping create a more settled space.
Our team is trained in low-stress, gentle handling that respects your pet’s boundaries. We avoid force or restraint wherever possible and work at your pet’s pace to make each interaction feel safe and positive.
We’ve created a calm, quiet environment with separate waiting areas for cats and dogs to minimise noise and smells that can cause anxiety. Soft lighting, soothing sounds and slow, mindful movement are all part of our clinic.
Our FAQs cover some of the most common queries we receive from pet owners, so you can feel informed and confident before your visit. If you can’t find what you’re looking for, just give us a call, we’re always happy to chat.
For your pet’s first appointment, bring any previous medical records, vaccination history, and a list of current medications if applicable. It’s also helpful to bring a fresh stool sample for testing and any questions or concerns you may have.
For your pet’s first appointment, bring any previous medical records, vaccination history, and a list of current medications if applicable. It’s also helpful to bring a fresh stool sample for testing and any questions or concerns you may have.
For your pet’s first appointment, bring any previous medical records, vaccination history, and a list of current medications if applicable. It’s also helpful to bring a fresh stool sample for testing and any questions or concerns you may have.
For your pet’s first appointment, bring any previous medical records, vaccination history, and a list of current medications if applicable. It’s also helpful to bring a fresh stool sample for testing and any questions or concerns you may have.
Whether you’re a new pet parent or have been caring for animals your whole life, we’re here to support you every step of the way. We take the time to listen, explain and work with you, so you feel confident in the care your pet is receiving. No question is too small—we’re here to help you make informed decisions that suit your pet and your family.
We accept GapOnly®, meaning if your pet is insured, you pay only the gap (the difference between the vet fee and your claim). Claims are processed immediately—no long waits or surprises.
We work with Trupanion, a leading pet insurer that offers direct payment for eligible treatments. This means less paperwork and faster support.
VetPay offers flexible finance options for veterinary care. You can apply quickly online or in clinic, and break payments into manageable instalments over time.
With Afterpay, you can split your vet bill into four interest-free payments. It’s quick to set up and available for eligible services at our clinic.
Zip allows you to pay now and spread the cost over weekly or monthly instalments. It’s a flexible option that gives you more control over how you manage your pet’s care expenses.
Our friendly team is here to make the process easy and stress-free. Simply click below or give us a call. We’ll find a time that works for you and your companion.
